macOS - Installation Guide for Slide
Attention : First of all, please do not plug your Slide yet. You will be asked for it later on after the driver installation. Please note that the first configuration can take up to 5minutes.
MacOS might require you to permit "Screen Recording" in order for DisplayLink driver to work properly. Please note this is a message generated by your Operating System. Do not be afraid — your screens are not actually being recorded. Approving it enables the DisplayLink driver to access the content it needs on your screen(s) in order to allow a mirrored or extended screens, and send the content over USB cable from your computer to your Slide. Do not worry, it does not send any data or any content back to DisplayLink nor any entity.
1. Uninstall any previous DisplayLink Driver you might have on your computer
2. Download and install the latest Displaylink driver :
Monterey 12, Big Sur 11, Catalina 10.15Download
Use your Password or Touch ID to confirm :
3. Navigate to Applications and open DisplayLink Manager to launch it.
4. In the notification area (top-right corner), click on the DisplayLink Manager app icon to open the DisplayLink window. Tick the “Launch app automatically after logging-in” box for the driver to start automatically everytime reboot your laptop. (It may already be selected)
Attention : Before connecting your Slide, please follow the instructions below.
Once plugged, it is essential that you do not unplug it until both screens are completely switched on. Please also note that Slide has been developed to work on a single USB cable, but the first connection requires plugging in both.
The USB cable on the right screen is the main one, used to display the content + the power supply, while the one on the left is only used as an additional power supply. You will only use this left one in 2 cases : for the first configuration and then in case the electrical power of the USB ports of your laptop were limited by its manufacturer in factory.
5. Connect your Slide
5.1. Left cable
If you are not on a Mac 2021 — for the first use, it is necessary to start by connecting the left USB cable, to bring enough electrical power. Please plug the USB on the bottom left corner of your Slide
Attention, if you are on a Mac 2021, you must start with the right cable (see section 5.2), then only connect the left one.
Please note, that USB Type-C delivers more power than USB 3.0 (traditional rectangular with a blue line init), which itself delivers more power than USB 2.0 (traditional black rectangular one).
Then, connect the other end of the cable to your wall plug or into a free USB port on your laptop.
Each screen should display our logo, followed by a « NO USB » sign.
5.2. Right cable
Connect the USB Type-C at the right-hand corner of your Slide to the USB Type-C (recommended) or USB 3 of your laptop.
6. Wait — Please note that the first configuration can take up to 5minutes after plugging both cables (see previous steps). It is essential that you do not unplug any of them until both screens are completely switched on. One or both screens may flash, blink, display an hourglass, or remain black for several minutes. This is normal
If nothing appears after 5minutes or if one/both screens/logos keep blinking, this indicates that your USB port does not provide enough power and was restricted from your laptop manufacturer at factory.
No worries, please note that each of the USB ports on your laptop delivers more or less power.
Unplug both cables for 10 seconds, plug the left USB cable back in as previously explained (3.1), then plug the right cable back in a different USB port than the one tested. If the problem persists, please try reversing the USB cable and testing each USB port, one after the other. Slide works on all laptops (If you still do not succeed, please see your user manual for troubleshooting. If this still doesn’t work, you can contact one of our technical specialists for dedicated assistance.
Next time, you use it, if your computer is equipped with USB Type-C, your Slide should work by plugging in only the right cable.
As a reminder, please prioritize USB Type-C over USB 3 over USB 2
7. Navigate to your System Preferences to open Security & Privacy
8. Enable « Screen Recording » to allow the DisplayLink software to capture content and send it to your Slide.
Reminder, macOS requires you to permit "Screen Recording », you need to know this is only in order for DisplayLink driver to work properly. Please note this is a message generated by your Operating System. Do not be afraid — your screens are not actually being recorded. Approving it enables the DisplayLink driver to access the content it needs on your screen(s) in order to allow a mirrored or extended screens, and send the content over USB cable from your computer to your Slide. Do not worry, it does not send any data or any content back to DisplayLink nor any entity.
Select Privacy tab > « Screen Recording » in the list (left) > tick the « Screen Recording » permission for DisplayLink.
Note, In case you don’t see the DisplayLink Manager in the list, please plug in both USB cables and wait until both screens boot up. You might need to repeat step 4 to 8. You will then be able to see it.
You will be asked to « Quit now », please accept. This new permission will only be effective next time you launch the software.
9. Re-launch the Displaylink software from your Applications.
10. Your Slide should now be working properly